Frequently Asked Questions

Got questions? We've got answers.

Getting Started

3 questions

What is When to Plant?

Think of it as your gardening sidekick. We help you figure out when to sow, transplant, and harvest based on where you actually garden, not some generic calendar that might be meant for someone three counties over. Your dates adjust to your location, so you can actually trust what you're seeing.

Who is this for?

Honestly? Anyone who grows stuff. If you're just starting out and need some clarity, we've got you. If you've been gardening for years and just want a solid reference point, we've got you too. Whether it's herbs on your windowsill or a full-blown allotment, use as much or as little as you need.

Do I need to create an account?

Nope! You can browse and use loads of features without signing up. But if you want to save plants, track your gardens, and log your progress throughout the season, you'll need an account for that.

Locations & Dates

4 questions

Why does location matter so much?

Because gardening advice that works in Cornwall might be terrible in Edinburgh. Frost dates and growing seasons can vary massively even between towns that are fairly close. We tailor everything to your spot so you're not guessing.

How do you work out the planting dates?

We look at typical frost patterns for your area, then work backwards and forwards from there based on what each plant needs. This includes when to start seeds indoors, when it's safe to transplant, and when you'll likely be harvesting. You'll usually see a range of dates rather than one "perfect" day, because gardening doesn't really work that way.

How do I change my location?

Just use the location picker at the top of the page. Everything updates automatically, including your schedules and "what to plant now" suggestions.

Can I track multiple locations?

Yep. If you've got gardens in different places, maybe one at home and one at your allotment, you can keep separate schedules for each. Some plans have limits on this, but it's definitely doable.

Plants & Guides

4 questions

What's the difference between a plant and a guide?

A plant is just the thing you're growing, like tomatoes or basil. A guide is how you're growing it. Some plants can be started indoors and transplanted, or sown straight outside. We give you both options when they exist, so you can pick whichever fits your setup.

What are "steps" in a growing guide?

Steps are basically your to-do list for that plant: sowing, transplanting, feeding, maybe some pruning, and eventually harvesting. Each one comes with a suggested time window and quick instructions so you're not left wondering what to do next.

Do you cover companion planting?

We do! Lots of plant pages will show you which plants get along and which ones you might want to keep apart. Take it as a helpful nudge rather than gospel. Every garden's different and your mileage may vary.

Do you recommend specific varieties?

Sometimes, yeah. If there are varieties that work particularly well in containers or have good disease resistance, we'll mention them. But it's totally optional, just there to make seed shopping a bit easier if you want it.

Gardens & Tracking

5 questions

What's a "garden" on here?

It's your growing space. Could be your back garden, your allotment, a balcony, or a greenhouse. Each one can have its own location and list of plants you're tracking.

What happens when I add a plant?

You'll pick a growing method (if there's more than one) and choose when you're planning to sow it. We'll then build out your timeline with all the steps you'll need to follow through the season. Dead simple.

Can I tick off steps as I go?

Absolutely. Mark things done, skip steps that don't apply to you, and jot down notes about what happened. It's really handy for remembering what worked (and what didn't) when you're planning next year.

Can I log watering, feeding, harvests, that sort of thing?

Yep. Keeping logs helps you spot patterns over time, especially when you're comparing seasons. You can record notes and key events like feeding, pruning, and harvests. What's available depends on your plan level.

What if I'm running late (or early)?

Don't stress. Nobody's on a perfect schedule in the garden. When you update what you've actually done, the later steps adjust accordingly so everything stays realistic and useful.

Sharing & Collaboration

2 questions

Can I share my garden with someone?

On some plans, yeah. Really handy if you're gardening with a partner, family member, or allotment buddy. Everyone can see what needs doing and stay on the same page.

What can other people do if I share?

We keep it straightforward. You manage the garden, and the people you share with can usually help with tracking and logging. Exact permissions depend on roles and your plan level.

Plans & Billing

3 questions

What's the difference between free and paid?

The free plan's great if you're growing casually or just getting started. Paid plans are for when things get more serious, with more gardens, more plants, better history tracking, and sharing features. Depends what you need, really.

Can I cancel if I subscribe?

Course you can. You'll keep access for whatever time you've already paid for, and then things revert based on the plan rules.

What happens if I drop back to free?

You'll hit the free plan limits going forward. So you might not be able to add new stuff beyond those limits, but you can still view everything you've already got.

Troubleshooting

2 questions

The dates look weird. What should I check?

Here's what to double-check:

  • Is your location set correctly?
  • Are you looking at the right guide for how you're actually growing?
  • Remember we show time windows, not exact dates. There's wiggle room.

If it still seems off, drop us a message with the plant name and your location.

Can I request a plant that's not on here?

Definitely. Just let us know what you're after: the plant name and any details about how you grow it. Requests really help us figure out what to add next.

Still have questions?

Can't find what you're looking for? We're here to help. Just drop us a message.